All Systems Operational
Pronto Website Platform
Operational
The various platforms upon which all of our websites operate.
AWS - Multi-Site Instance (Legacy)
Operational
Our standard website platform which hosts the majority of our websites.
AWS - Private Instance (Legacy)
Operational
The default platform used by our Advanced, Elite, and Multilingual websites.
Google Cloud Platform
Operational
Our new website platform, with sites hosted by Kinsta on Google Cloud Platform.
Pronto Dashboard - https://app.prontomarketing.com/
Operational
This is where you can manage your Pronto account and services.
Pronto Marketing Website
Operational
Our public website at https://www.prontomarketing.com, which uses the same Phoenix platform as all of our clients' websites.
Pronto Support Ticketing System
Operational
The ticketing system we use for support requests, provided by Zendesk.
Third-party apps
Operational
Third-party applications and services which Pronto websites use. While we do not have control over these applications, issues which impact them, and thus, Pronto websites, will be shown here.
Google Apps Calendar
Operational
Google Apps Gmail
Operational
Google Apps Maps
Operational
Google Apps Slides
Operational
Google Apps Sheets
Operational
Google Apps Admin Console
Operational
Google Apps Analytics
Operational
Slack Login/SSO
Operational
Slack Messaging
Operational
Slack Posts/Files
Operational
Slack Workspace/Org Administration
Operational
Slack Connections
Operational
Slack Apps/Integrations/APIs
Operational
Slack Apps/Integrations
Operational
UberConference Website
Operational
Twilio PHONE NUMBERS
Operational
Stripe API
Operational
Shopify API & Mobile
Operational
Shopify Checkout
Operational
Cloudflare DNS Updates
Operational
Cloudflare SSL Certificate Provisioning
Operational
Cloudflare Always Online
Operational
Wistia Embeds
Operational
Pronto Support availability
Operational
This is a catch-all for services and applications which Pronto Support rely on. If any of these systems are impacted by significant issues which affect our team's ability to operate, we will report it here.
Support ticketing system
Operational
Support chat facility
Operational
Miscellaneous issues
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance