All Systems Operational
Pronto Website Platform ? Operational
Multi-Site Instance ? Operational
Private Instance ? Operational
Pronto Dashboard - https://app.prontomarketing.com/ ? Operational
Pronto Marketing Website ? Operational
Pronto Support Ticketing System ? Operational
Third-party apps ? Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Maps Operational
Google Apps Slides Operational
Google Apps Sheets Operational
Google Apps Admin Console Operational
Google Apps Analytics Operational
Slack Login/SSO Operational
Slack Messaging Operational
Slack Posts/Files Operational
Slack Workspace/Org Administration Operational
Slack Connections Operational
Slack Apps/Integrations/APIs Operational
Slack Apps/Integrations Operational
UberConference Website Operational
Twilio PHONE NUMBERS Operational
Stripe API Operational
Shopify API & Mobile Operational
Shopify Checkout Operational
Cloudflare DNS Updates Operational
Cloudflare SSL Certificate Provisioning Operational
Cloudflare Always Online Operational
Wistia Embeds Operational
Pronto Support availability ? Operational
Support ticketing system Operational
Support chat facility Operational
Miscellaneous issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upcoming WordPress updates May 29, 02:00 - Jun 12, 02:00 EDT
Between May 29th and June 12th, we will be updating our Private Instance websites from WordPress version 5.3.2 to 5.4.1. This is being done on a staggered basis to allow us to complete the updates at a time suitable for each client, and to allow us to complete the necessary testing after the update. We do not anticipate any downtime due to these updates.
Posted on May 28, 06:48 EDT
Response time ?
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Request count ?
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CPU utilisation ?
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Database connections ?
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In service instances ?
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Support ticket queue ?
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Past Incidents
Jul 16, 2020

No incidents reported today.

Jul 15, 2020

No incidents reported.

Jul 14, 2020

No incidents reported.

Jul 13, 2020
Resolved - This incident has been resolved.
Jul 13, 20:23 EDT
Monitoring - The issue with the Pronto Dashboard has been resolved, and we're monitoring for any further issues.
Jul 13, 14:24 EDT
Investigating - We're aware of an outage affecting the Pronto Dashboard, and have raised this with our infrastructure team to investigate. We'll update with more information as it becomes available.
Jul 13, 13:37 EDT
Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.