All Systems Operational
Pronto Website Platform ? Operational
AWS - Multi-Site Instance (Legacy) ? Operational
AWS - Private Instance (Legacy) ? Operational
Google Cloud Platform ? Operational
Pronto Dashboard - https://app.prontomarketing.com/ ? Operational
Pronto Marketing Website ? Operational
Pronto Support Ticketing System ? Operational
Third-party apps ? Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Maps Operational
Google Apps Slides Operational
Google Apps Sheets Operational
Google Apps Admin Console Operational
Google Apps Analytics Operational
Slack Login/SSO Operational
Slack Messaging Operational
Slack Posts/Files Operational
Slack Workspace/Org Administration Operational
Slack Connections Operational
Slack Apps/Integrations/APIs Operational
Slack Apps/Integrations Operational
UberConference Website Operational
Twilio PHONE NUMBERS Operational
Stripe API Operational
Shopify API & Mobile Operational
Shopify Checkout Operational
Cloudflare DNS Updates Operational
Cloudflare SSL Certificate Provisioning Operational
Cloudflare Always Online Operational
Wistia Embeds Operational
Pronto Support availability ? Operational
Support ticketing system Operational
Support chat facility Operational
Miscellaneous issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Response time ?
Fetching
Request count ?
Fetching
CPU utilisation ?
Fetching
Database connections ?
Fetching
In service instances ?
Fetching
Support ticket queue ?
Fetching
Past Incidents
Jan 18, 2022

No incidents reported today.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 01:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 00:00 EST
Scheduled - Beginning at 12am on Thursday, January 13th, we will update all of our multi-site instance WordPress sites from WordPress version 5.8.2 to 5.8.3, and all of our Google Cloud Platform sites to WordPress version 5.8.3.

We expect this process to take around 90 minutes, and the WordPress administration dashboard will be unavailable during this time, however access will be restored as normal once maintenance is complete at approximately 1:30am on January 13th.
Jan 11, 20:38 EST
Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.