Increased ticket reply and resolution times due to public holiday
Scheduled Maintenance Report for Pronto Marketing
The scheduled maintenance has been completed.
Posted Feb 26, 2021 - 21:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 25, 2021 - 21:00 EST
Due to the Thai public holiday on February 26th 2021, there may be delays in our first reply times and overall ticket resolution times. Our Support team will be working to reduce the ticket backlog as much as possible when we return to work on March 1st, 2021, however you may experience delays due to this.
Posted Feb 24, 2021 - 17:54 EST
This scheduled maintenance affected: Pronto Support availability (Support ticketing system, Support chat facility, Miscellaneous issues).