Increased ticket reply and resolution times due to public holiday
Scheduled Maintenance Report for Pronto Marketing
The scheduled maintenance has been completed.
Posted Apr 06, 2021 - 22:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 05, 2021 - 22:00 EDT
Due to the Thai public holiday on April 6th 2021, there may be delays in our first reply times and overall ticket resolution times. Our Support team will be working to reduce the ticket backlog as much as possible when we return to work on April 7th, 2021, however you may experience delays due to this.
Posted Apr 05, 2021 - 05:27 EDT
This scheduled maintenance affected: Pronto Support availability (Support ticketing system, Support chat facility, Miscellaneous issues).